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From Fragmented Data to a $10M Business's Single Source of Truth
Cloud9 Home is a $10M short-term rental operator but the data behind that business was scattered across systems with no unified view of performance, revenue, or team output. Operational data lived in Guesty. Commercial data lived somewhere else. Neither talked to the other.
BECAUSE A $10M SHORT-TERM RENTAL BUSINESS SHOULDN'T BE RUNNING ON GUESSWORK.
How Chloe fueled Cloud9 Home's single source of truth
Running a $10M STR portfolio across two disconnected systems raised questions no dashboard could answer:
Which rep or property is actually driving revenue?
Why does Guesty tell a different story than our CRM?
How do we report on performance when the data never agreed in the first place?
What would we see if all of this lived in one place?
BECAUSE A $10M SHORT-TERM RENTAL BUSINESS SHOULDN'T BE RUNNING ON GUESSWORK.
From fragmented data to a $10M business's single source of truth
Chloe integrated Guesty, the property management software running Cloud9 Home's day-to-day operations directly with HubSpot, so operational and commercial data stopped living in two separate worlds.
On top of that unified base, Chloe built 3 dashboards, including a revenue-by-rep view that finally gave the team performance visibility at the level that mattered.
From data fragmented across Guesty and HubSpot to one unified source of truth, with 3 dashboards including revenue by rep running on top of it.
Marketing blames Sales.
Sales blames the CRM.
We fix the system — so everyone stops pulling in the same direction.
