From 20 Travel Brands to One CRM, Sending 2M Emails a Month
ConsortiaX runs 20+ travel agencies — luxury, group, adventure, specialist, each selling differently, each running on its own systems. None of it lived in one CRM. None of it rolled into one report. Chloe onboarded all 20 onto HubSpot. Now it does.
BECAUSE 20 TRAVEL AGENCIES DON'T SHARE ONE TECH STACK — BUT THEY SHOULD SHARE ONE SYSTEM.
The questions ConsortiaX needed a CRM to answer
Running 20 travel brands through one system isn't simple math. Each brand needed its own domain setup, its own tracking, and a clean sync with VCRM. Before Chloe built ConsortiaX's HubSpot foundation, the team was working around 4 questions no CRM could answer:
- How do 20 brands share one HubSpot instance without tracking data crossing wires?
- Why can't we get one clean report across all 20 different travel brands?
How do we sync trip and reservation IDs from VCRM without losing data integrity?
- What does a 2M-email send look like on infrastructure never built for it?
A CENTRALIZED SYSTEM DOESN'T START WITH SOFTWARE. IT STARTS WITH MAPPING WHAT 20 DIFFERENT BRANDS ACTUALLY NEED TRACKED
A HubSpot Foundation Built for 20 Travel Brands Sending 2M Emails a Month
Before a single domain was configured, Chloe mapped what each of the 20 agencies needed tracked — separately, and as part of one shared instance. The build came from that map, not assumptions.
Now domains, tracking, and VCRM data, trip IDs, reservation IDs, and guest data sync into HubSpot without manual re-entry. As a certified HubSpot partner, Chloe also negotiated enterprise pricing on Marketing Hub, so 2M+ emails a month run on infrastructure ConsortiaX didn't have to overpay for.
20 brands, 20 different setups, no shared tracking. Onto one HubSpot instance that reports cleanly at 2M+ emails a month.
Marketing blames Sales.
Sales blames the CRM.
We fix the system — so everyone stops pulling in the same direction.
