Privacy Policy

Who we are

Chloe Consulting LLC (“Chloe Consulting,” “we,” “us,” or “our”) is a HubSpot Solutions Partner and RevOps agency. This policy applies to chloeconsulting.co and the services, forms, and communications we provide through it.

If you have questions about this policy or how we handle your data, contact us at [privacy@chloeconsulting.co — edit me].

Information we collect

We collect information in three ways:

Information you give us

• Contact & enquiry details — name, email, phone number, company, and anything you write when you submit a form, book a call, or email us.
• Booking information — details you provide when scheduling a consultation.
• Correspondence — records of messages you send us and our replies.

Information we collect automatically

• Usage data — pages visited, links clicked, time on site, and referring source.
• Device & connection data — IP address, browser type, operating system, and device identifiers.
• Cookies and similar technologies — see “Cookies and tracking” below.

Information from third parties

• Analytics and enrichment providers that help us understand traffic and add firmographic detail for business contacts.
• Our CRM (HubSpot), which records how you interact with our emails and site.

How we use your information

We use the information we collect to:

• Respond to your enquiries and provide the services you request;
• Schedule and prepare for consultations;
• Send you information you’ve asked for, and — where permitted — relevant updates you can opt out of at any time;
• Operate, secure, and improve our website and services;
• Understand which content and channels are useful; and
• Meet our legal, tax, and accounting obligations.

Where the law requires a legal basis (for example under the UK/EU GDPR), we rely on your consent, our legitimate interests, the need to enter into or perform a contract with you, and compliance with legal obligations.

Cookies and tracking

We and our providers use cookies and similar technologies to run the site, remember your preferences, and measure performance. Broadly they fall into strictly-necessary, analytics, and marketing categories.

You can control cookies through your browser settings and, where shown, our cookie banner. Blocking some cookies may affect how the site works.

How we share information

We do not sell your personal information. We share it only with:

• Service providers who process data on our behalf under contract — our CRM (HubSpot), automation and analytics tools, scheduling software, and payment processors.
• Professional advisers such as our accountants and lawyers, where necessary.
• Authorities or others when required by law, to enforce our terms, or to protect our rights, users, or the public.
• A successor entity in connection with a merger, acquisition, or sale of assets, subject to this policy.

Data retention

We keep personal information only as long as we need it for the purposes above — typically for as long as you are a client or active contact, and afterwards as required for legal, tax, and record-keeping reasons. When we no longer need it, we delete or anonymise it.

Your rights and choices

Depending on where you live, you may have the right to access, correct, delete, restrict or object to processing, port your information, and withdraw consent at any time.

If you are in California, you have the right to know what personal information we collect, to request its deletion, and to opt out of any “sale” or “sharing” — and we will not discriminate against you for exercising these rights.

To exercise any right, email [privacy@chloeconsulting.co — edit me]. You can unsubscribe from marketing at any time using the link in our emails.

International data transfers

We may process and store information in countries other than the one you live in, including the United States. Where we transfer personal data across borders, we use appropriate safeguards — such as standard contractual clauses — to protect it.

How we protect your information

We use appropriate technical and organisational measures to protect your information against loss, misuse, and unauthorised access. No method of transmission or storage is completely secure, so we can’t guarantee absolute security, but we work to keep our safeguards current.

Children’s privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. When we do, we’ll revise the “Last updated” date at the top, and for significant changes we’ll provide a more prominent notice where appropriate.

Contact us

Questions, requests, or complaints? Reach us at:

Chloe Consulting LLC

[Mailing address — edit me] · Email [privacy@chloeconsulting.co — edit me]